BronzeMaxx is an app for iPhone and Android, distributed through the App Store and Google Play. Availability depends on store review and your country. This website provides information and support; it does not accept purchases, account registrations or photo uploads. The optional account, cloud backup and cloud coach work only when you choose them; if a service is temporarily unavailable, the app says so.
BronzeMaxx: UV & Tan Tracker is offered by BERKAY TURK.
Business country: France.
Support: support@bronzemaxx.com.
Telephone: +33 6 14 12 55 74.
To delete your account and data, including without opening the app, see Delete your account and data.
New activities require paid access. The full-page plan screen shows your local price, total charge, period and renewal terms. All plans have the same premium features with different cloud-coach allowances.
Restore Purchases checks existing store purchases without a new charge. It does not recover permanently deleted records. You can read, export and delete existing records, get support and manage purchases without purchasing again. Manage or cancel an Apple subscription through Apple's subscription settings, and a Google Play subscription in the Play Store under Payments & subscriptions → Subscriptions. Deleting your BronzeMaxx account does not cancel either one.
For weather, check the selected city, time zone and forecast timestamp. Refresh when connected. Old data is labelled; missing data is not zero. Camera and face photos are optional: use a selected library photo, a manual profile or a written journal. On Android, the app requests no camera or location permission: you choose a city, pick photos with the system photo picker or take one with your camera app. Simulations are labelled cosmetic previews, not a promised result or safe exposure advice.
Sign out, delete only cloud photos, delete local data and delete the account are different actions. Normal photo recovery is 7 days; permanently deleted copies cannot be restored. A full account request starts only after server acceptance; an offline failure is not success. Export and subscription management are available before deletion. The app does not remove copies you separately saved or shared.
Backup and cloud-coach photo transfer require separate choices. Each AI request uses only selected photos with your permission. Anonymous usage events (PostHog, EU) are sent only if you turn them on; the choice is off by default. The app does not track you across other companies' apps or websites. Photos, conversations, email, precise location and sensitive profile fields are excluded from product analytics.
When reporting a problem, provide app version/build, device and OS, language, approximate time, steps, expected result and actual result. Remove private content from screenshots. Never send passwords, tokens or payment-card details. Data loss, incorrect charges, wrong live UV and privacy incidents are prioritized. The founder's target is a first meaningful reply within two business days, without a guaranteed resolution time. Closed support cases and attachments have a 30-day deletion policy; open cases are kept while needed to handle the request.
Delete your account and data
BronzeMaxx: UV & Tan Tracker is published by BERKAY TURK (BRT Apps). You can delete your account and all app data in the app, or ask us by email if you cannot use the app. Deletion does not require a purchase, a survey or a support conversation.
In the app
- Android: Settings → Account → Delete account and all app data, then confirm.
- iOS: Settings → Backup, export and deletion → Delete account and all app data, then confirm.
Before you confirm, you can export your data and manage your subscription. Deletion starts only after our server accepts the request; if you are offline, the request is not complete and you can try again.
Without the app
Email support@bronzemaxx.com with the subject "Delete my BronzeMaxx account". If you signed in, write from that email address, and tell us whether you use Android or iOS. If your account has no email address, we may ask for information reasonably needed to identify it. Never send passwords, sign-in codes or payment-card details. We respond without undue delay and normally within one month; once we accept the request, your account is deleted as described below.
We cannot delete data stored only on your device. Use the local deletion option below or remove the app from the device; system backups and copies you exported, saved or shared are controlled separately.
What is deleted
Accepted deletion stops writes and sync. It removes your account and sign-in details, backed-up records and photos, and our purchase linkage for the account. Active service data is removed within 24 hours and recovery copies within 30 days. Deletion in the app also clears the app data on that device.
What is kept and for how long
- Deletion records are kept so that older devices cannot restore erased content.
- Support emails, including your deletion request, are deleted 30 days after the case is closed.
- Minimal purchase records are kept separately from journal content only while a payment, refund, dispute or legal record-keeping duty requires them.
- Our target for content-free technical logs is no more than 30 days, unless a specific incident or legal obligation requires longer.
- Apple, Google, RevenueCat and our other providers keep their own records under their own policies; see the privacy policy. Copies you exported, saved or shared elsewhere are not deleted.
Subscriptions
Deleting your account does not cancel a subscription. Cancel an Apple subscription in Apple's subscription settings. Cancel a Google Play subscription in the Play Store under Payments & subscriptions → Subscriptions. Restoring a purchase later does not restore deleted records.
Delete only part of your data
- Delete local data from this device (Android, Settings → Backup and data) or Delete this device's local data (iOS, Settings → Backup, export and deletion) clears the app data on that device only; your account and cloud records remain.
- Delete cloud photo archive only (iOS, Settings → Backup, export and deletion) removes your backed-up photos and turns off automatic photo backup; your account and the photos on your device remain.
- Signing out does not delete your account or its saved data.
- To delete other specific data, including cloud data from Android, email support@bronzemaxx.com.